What people say

We take pride in our relationships with our clients and we are always delighted to receive their feedback throughout their project and through our formal Customer Feedback Process.

This forms part of our Quality Management System to ensure that we are always striving to provide an excellent service to our clients.

Andy Debnam - Thurrock County Council


"Very personalised professional service, with great ideas regarding maximising the land, style of properties and layout of site."

Yudjel Dener


"We are extremely satisfied with with the service we received throughout the project execution. We can express our satisfaction in two words EXCELLENT SERVICE."

Kris Karwowski


"The key factors to achieving a successful architect-driven project are delivering buildability, providing innovative solutions where design challenges arise and the responsive and open lines of communication that enable these. Gary Johns team provided exactly that."

Jo Alderson


"We are absolutely over the moon with the designs Gary has put together for us. Gary has created something outstanding, when he showed us the drawings it blew us away! From the beginning Gary has listened to what we wanted to achieve, how we lived and converted that into a house that we cannot wait to see! He has been hands on through the whole process from pre-app to the full planning application, constantly picking up the phone or email chasing up the planners and anyone else needed. Always available with any query no matter how small. If you are thinking of building I cannot recommend Gary and his team enough!"

Peter & Diane Glynn


"We were introduced to Gary by an old architect friend who had designed our last house. We had a plot on which we want to build a 5 bedroom house of substantial proportion. We gave Gary an outline specification but with a blank canvas so far as the design. What Gary first produced was fantastic, innovative, very contemporary but not quite large enough. After a few iterations and it is fair to say challenges, we arrived at a design which suited our requirements perfectly and is where we are very happily living today. What made this achievable was the professional way Gary's team took time to understand our requirements and their attention to detail and drawings are second to none. We were made to feel part of the design process from day one. It became apparent early on that the team has a vast mix of skills providing strong support to both us and Gary throughout the process. That we could "virtually" walk through the house at every stage was incredible and the drawings and technical expertise of the team made the job of our builder (like Gary and his team a perfectionist) so much easier. That our builder has retained Gary on a number of projects subsequently speaks volumes. Communication is of course vital in any project and we couldn't fault the whole team throughout the design and eventual build. That the design was sympathetic to neighbours, environment and met all the expectations of the planners made the approval process straightforward. We would have no hesitation using Gary Johns Architects in the future nor recommending them."

Houghton Homes


"I have dealt with Gary Johns Architects since 2013, during which time they have provided my business with excellent design and service. Their most recent project for me included a basement which was very technical. Their work and design of this property was a major factor in it selling within 3 days of it going on the market in excess of the guide price. I can confidently recommend Gary Johns Architects as a solid and reliable practice, and experts in their field."

Geoff Argent - Swift Construction


"From the time I met Gary Johns on site to the final plans they were excellent. Stephen Hart always kept in contact with us throughout the process, his plans/drawings were fantastic! We showed various people the plans and everyone said WOW!"

Sharon Dines


"I have already recommended your company, I am very happy with your services and appreciate that it was not easy going! Well done to your team for being consistent in approach. Thank you."

Ian Ledbury


"We have worked closely with the team at Gary Johns Architects to provide a fantastic design for our new family home. Our son has cerebral palsy and the design has been carefully considered to ensure his needs have been fully catered for into the future. We were not only given 3d visuals, but a file we could open on our iPad to fully explore the design in three dimensions. Our home now has planning permission which was a challenge in itself. Gary Johns Architects are now progressing the working drawing package, working with the occupational therapist and other professionals to see the original vision through to completion. We are thrilled with the design and the process so far and would happily recommend Gary Johns Architects to other families."

Tony Gibbings - L'Arche


"Ever felt your architect was not really listening to you? Then he was clearly not Gary Johns! Gary has worked with us for 2 years now on a project which is innovative and challenging - at least for us. He and his team have made sense of our vision, taken it out of the air and put it into viable plans, with a care and thoughtfulness that makes us realise that we are in good hands. He does everything you expect a good architect to do but with the added value of really getting alongside our project group and considering each concern attentively. He understands well the internal tensions that can exist in a group such as ours and the external pressures to meet the expectations of other agencies and funders. Along with excellent communications between ourselves and his team, he has eased the various processes along with good grace and patience - invaluable qualities when dealing with the vagaries of such projects. Highly recommended!"

Rosamund Rhodes-Kemp - Price Slater Gawne


"I have started to instruct Gary Johns on several projects involving the adaptation of properties for young children with significant brain damage at birth. These children have complex but quite different needs. The Parents need a lot of support and understanding too. Gary Johns and all the staff at Gary Johns Architects have shown themselves to be responsive to these requirements and the results of Gary Johns intervention is a practical and beautiful home for young children and their families that means they can continue to live together as a family with siblings and carers with lovely space for therapies and interest, safe and stimulating outside areas."

Philip Butcher


"Gary Johns and team have been very helpful and ready to explain details throughout the project, this was very reassuring for someone unfamiliar with all the processes involved."

Martin Clark - EAM Developments


"Gary and his team have been providing EAM Developments with an excellent design service for their new build homes in Norfolk over the last five years. Attention to detail and cost consideration are uppermost to us when delivering our 'Homes' and the teams at Gary Johns Architects are fundamental to us achieving and delivering these aims. Very happy to recommend."

Gina Ryan


"Sam went above and beyond in helping us to get what we wanted and at an affordable price from our builders. Our family cannot thank Sam enough for helping to create our lovely home. Thank you, thank you, thank you. Quality of service was excellent, we cannot think of a thing we would have wanted to change."

Havebury Housing Association


"I have known and worked with Gary Johns since 2010 and have used the practice constantly ever since. As an affordable housing provider, Havebury seek excellence in order to create value and deliver homes that exceeds the expectations of others. This is achieved by working with a team of individuals who are creative, innovative and most importantly, achieve planning permission while meeting the clients brief. I am grateful for the commitment Gary Johns Architects has given to Havebury as a client."

Jane Sandeman - Cardinal Hume Centre


"We tasked Gary and his team with transforming part of our chairty's premises - a large crypt and adjacent rooms in Central London - into a lighter, more accessible, flexible and welcoming space which is fit for the future. The architects worked with us every step of the way - taking time to understand the needs of all those using the space - before presenting us with plans which matched our brief and budget and exceeded our expectations. Gary played a key part in the building process - liaising with contractors, and meeting with us when required. The completed build is absolutely stunning and our staff, volunteers and clients are absolutely delighted with it."

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